A) Ordering on Edhardysydney.com is easy and safe. Once you have found the item you would like to purchase, click on the "add to shopping bag" button to place it in your Shopping bag. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information. If you have any problem with placing an order on Edhardysydney.com, please email the customer service at service@Edhardysydney.com.

A) You will receive an order confirmation via email as soon as you successfully pay for your order.

A) Yes. Please contact us via email service@edhardysydney.com to cancel or change an order. Once the order has begun processing, we are not able to cancel it. Almost all orders are shipped within 24 hours. In this case, we ask that you please wait until the order arrives and follow the return procedure.

A) Usually, orders are shipped the next business day after they are placed. We use EMS or TNT shipping for all orders. Normally, orders arrive within 7-9 business days. However, it will take a little longer time for orders to be delivered during peak periods, like Christmas.

A) When your order is shipped out, you will receive a tracking number and the tracking link from us via email. And the tracking number will be valid in 48 hours. Then you can follow the link to track your order online. And you can click “order status” on our website to follow the instructions to track your order.

A) If we are unable to fill your order you will be notified via email and be refunded for your purchase.

A) Our merchandise are not manufactured by the authentic brand companies, but are made with manufacturing facilities that the origin brand companies utilize, such as the durable materials, professional craftsmanship and custom color way. Our replicas do not mean poor quality. They are made following the standard of original ones, almost tells no different to the original ones. We have an excellent reputation on the Internet for selling Brand T-shirts, jeans and other clothing. You will be all satisfied with the quality products from us. If you are not sure of our offers, you can place a sample order to check first.

A) We accept Visa, MasterCard, American Express, and Discover. Your card is authorized when the order is placed to verify that the funds are available. We also accept Paypal payment. Please email us for our Paypal email to pay via Paypal.

A) Yes, we ship to most countries. Please allow 1-3 weeks for delivery. We mark “Gifts” or “Samples” on all parcels to avoid any charged that may be imposed by customs. It's important to note that all duties and taxes are the responsibility of the recipient and are not included in the Edhardysydney.com charges.

A) Yes, you can take back exchanges. We advise that you place a new order for the size, style and color you want and email customer service at service@edhardysydney.com to get the return authorization to send the item back to us as a return. When you call customer service please have your new order number handy so we can file the return as an exchange and a refund will be issued once the merchandise is received back at our warehouse.

A) If you receive damage or defective items, please notify us immediately via email or live chat and we will issue return authorization and give you a refund.

A) Yes, shopping at Edhardysydney.com is safe. We use industry-standard encryption technologies when transferring and receiving your personal information. We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping.

A) Yes, it's sure! It will be cheaper if you are a bulk shopping

A) We will notify you when we have issued the refund to your account. The refund usually takes 7-10 business days from the time we receive your item(s) to appear on your account.